My salesperson was incredibly helpful. I went in not being completely sure what I wanted, but he took the time to listen to my riding style and the sort of rides I do and helped me find the perfect bike. He was even able to order me a bike that other shops didn’t have available. The bike came in on time and I was very happy with the price. I will be going here from now on for any cycling needs; that is for sure. Took it for my first ride the day after I bought it and it was definitely the right bike for me. Paul S.
Great place. I’ve come here a few times for bike repairs and they’re super friendly and helpful. This is the only place I’ll go to get bike repairs. There are other bike shops closer to me but these guys are the best. Never had a bad experience. Patrick D.
…First thing I noticed was how real the shop felt, like bikes is way of life and not just a business. For example they had a coffee pot there but you don’t pick it up and pour it, you use the bike pump next to it and it dispenses coffee. In the bathroom there is a set of handlebars on top of the toilet tank, to flush you pull the brake lever. The paper towel holders and stuff like that are made out of bike parts, the mirror is a circle and uses a tire as a frame. Very cool place with a cool atmosphere… Ryan D.
Very knowledgeable staff that use the products they sell. The shop supports CAMBr, the local trail building and mountain bike advocacy group in the Chicago area, which is a huge plus for me. Sean G.
Pedal and Spoke is the best bike shop in the Fox Valley area. They will work with you to help you choose the bike that fits your needs and riding style. All of the people in the shop are avid riders and also able to fix the bikes… Susan G.
I pass about four bike shops to go here. They are the best in the area! Very knowledgeable and friendly. Whether you’re looking for a top of the line full suspension MTB or a good kid’s bike that’s durable yet affordable, this is the place. I’ve bought several bikes from here and was extremely happy with them. Their service department is excellent and will go out of their way to make sure you’re happy with the work. They’ll even take the time to explain how to do some DIY repairs at home. Who does that?! The fact that they’re family owned means quite a bit to me as well. Brenda C.
I’ve spent time in bike shops all over the world, and Pedal & Spoke is at the top of my list…
This is a family business… not a wholly commercial, high-pressure shop — they will listen to your needs and wants, and will come up with the best solution. They may know a better way or a better product for you, so listen to what they have to say, but they will never push it on you. Paul A.
Great bike shop. They have been very helpful picking out my bike, my wife’s bike and my two sons’ bike. They listen and try to get you in to what you need. They eat, sleep, and breath bikes. This is the place to go. Great local business. David M.
This shop really has it all. Every staff member I’ve ever encountered has been both friendly and knowledgeable which is uncommon at most bike shops. They always have what I need whether parts, accessories, gear, or legitimately good advice. They have a broad range of bikes to choose from for all budgets… As a customer, I feel welcome and confident their guidance is for my best interest as a cyclist, not just another opportunity for a sale. Great shop, great people! Kevin C.
Excellent service. I have had bikes repaired and also purchased a new bike for my wife and bike carrier. The sales person had my wife try out the bike to be sure it was right for her. I also recommend the repair class they have in early spring. Thanks guys! Bruce